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Knowledge base
Killer Queen
First-Time Setup
1
First-Time Setup
Hardware Issues
10
IPAC Troubleshooting + Default Settings
Accessing the Control Panel
Queen 2 Ground Lines
ERROR: "Can't Add HID Device"
Blown Fuses
View all 10
Software Issues
2
"Run fsck MANUALLY"
Why can't I connect to WiFi?
Audio Issues
2
Troubleshooting No Sound
No Sound on Pre-Raw-Thrills Cabinet
Video Issues
2
Troubleshooting Your Display
1080i 50hz Output
Version Updates/Current Builds
5
Reverting Your Cabinet to the Previous Version
Updating your Cabinet to the Latest Version
Current Build v16 (9/12/18)
Killer Queen v15
Killer Queen is not updating via internet
Known Bugs & Outstanding Issues
5
Attract Video Screen Tearing
Warrior/Queen 50/50 Bug
Spawning Warriors Losing Invulnerability When Interacting w/ Snail
RFID Reader Issues
Bug Causing Laggy Game-Feel
Black Emperor
Maintenance
1
How to remove the bezel
Customer Support
Shipping/Handling
1
Filing an Insurance Claim
Manuals
3
Killer Queen Operator's Manual
Killer Queen Audio/Visual diagrams and general troubleshoot
Black Emperor Operator Manual
Help Desk Software
by Freshdesk